Technical Writer ll in Las Vegas, NV at Scientific Games

Date Posted: 3/23/2018

Job Snapshot

Job Description



Plans, develops, writes, and edits multiple communication mediums, including product service manuals, online application help, bulletins, and any other type of required informational or procedural documents used by customers both internally and externally. Conducts interviews and demonstrations with various subject matter experts (SMEs) throughout the organization to gather required information or procedures. Acquires and organizes basic source material, including applicable specification, engineering write-ups and drawing packages. Utilizes the defined department review process (SME, requester, peer, final copyedit) before disseminating communications to all internal and external audiences. Produces documents that conform to the Technical Publications Style Guides.

Core Skills Set
• Strong analytical skills
• Detail oriented
• Ability to write clearly
• Ability to prioritize and meet deadlines
• Ability to show ideas graphically
• Ability to manage multiple tasks simultaneously
• Ability to interact with SMEs
• Ability to produce a quality product
• Strong problem-solving/troubleshooting skills
• Self-starter with the ability to grasp new concepts quickly
• Excellent written and verbal communication skills
• Ability to work autonomously

Essential Job Functions:
• Produces high-quality, on-time communications in support of new product submissions or existing products in the field or for regulatory agencies using information obtained from research and input from Subject Matter Experts and Project Management.
• Builds strong collaborative relationships with any required department including Product Development (hardware & software), Field Service, the Incident Response Team (IRT), Compliance, Project Management, and Legal in the collection and development of document content.
• Translates complex and technical information into an intuitive and clear format.
• Verifies, validates, and edits documentation products; ensures that documentation accuracy reflects the functionality and meets defined quality parameters.
• Completes editorial reviews of peers’ documents.
• Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, and applies feedback to improve performance.
• Contribute to corporate style guidelines, templates, checklists, and processes or improvements.
• Actively involved in continuous improvement projects
• Guides Junior writers on necessary tools, and processes while reviewing their work
• Attends project meetings to keep abreast of product development status and schedule.

Other Duties and Responsibilities
• Updates the Technical Publications intranet site.
• Maintains and delivers project status information.
• Follows business continuity guidelines and procedures.
• Recommends updates to the Technical Publications Style Guide.
• Follows the Technical Publications Style Guides.
• Fosters a supportive and collaborative work environment within the department and with internal and external customers. Assists with ongoing departmental and organizational initiatives.
• Assists in template editing and development.
• Ad hoc duties, as specified by the Technical Publications Manager.

Job Requirements



Education:
• Bachelor’s Degree in Technical Communications, English, Communications, and/or Journalism preferred, or equivalent (i.e., military training and schooling)

Qualifications
• 3-5 years of technical writing experience
• Experience writing technical documentation for technology products mandatory
• Must be 21 years of age

Knowledge, Skills, & Abilities:
• Strong written and verbal communication skills required, including the ability to digest and explicate highly technical content.
• Effective organizational skills in order to complete multiple tasks under the pressure of deadlines.
• Ability to initiate project work with defined goals and clear instruction on assignments.
• Ability to build and maintain collaborative relationships with people from multiple disciplines.
• Experience with Microsoft Office programs, including MS Word and Excel, are required.
• Working knowledge of Adobe FrameMaker and Photoshop software is required.
• HTML development and Dreamweaver proficiency is preferred.
• Flash development skills preferred.
• Some knowledge and experience using 3D Modeling software is preferred.  
• Willingness and the ability to quickly learn new concepts, information, new software applications, writing tools, and skills.
• Very organized, detail-oriented, timely, and a self-starter.
• Must be able to work collaboratively in a team, as well as independently on multiple projects with minimal supervision.
• Ability to manage documentation projects/schedules.
• Possess effective people skills and creative problem-solving skills.
• Ability to master complex subject material.

Physical Requirements:
• Vision:  Close vision, Ability to adjust focus
• Needs to use hand tools and maneuver around slot machine components.
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.

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