Systems Support Engineer Lead in Alpharetta, GA at Scientific Games

Date Posted: 8/6/2018

Job Snapshot

Job Description

Implementation, System and Operational Support for Video Central Monitoring Systems, Field Service Support

Responsibilities/Essential Functions

•Installation and Configuration of Operating Systems and Third Party products that run on the SGI CONNEXUS™ Central Monitoring System.
•Build, maintain and support physical and virtual environment infrastructure for DEV and QC environments for all jurisdictions.
•Lead Systems Support Team.
•Support Customer Migrations.
•Organize, support and maintain Video Test Lab equipment.
•Assist in documenting and providing training for all video related projects.
•Work with Quality Assurance and Development to provide systems support.

Job Requirements

•BS in Computer Science (or equivalent work experience in Linux, Unix and Windows based systems.
•Strong background with Red Hat Linux, Windows 2003 through Windows 2012 R2, SQL Server 2005 through SQL Server 2016, Windows Hyper-V, VM-Ware.
•       Dial-Up, IP Cellular, CDMA and Serial Communications experience.
•Experience with Video Lottery Terminals preferred, but not required.

Software and Hardware Support
•       vCenter and vSphere v5.5 and 6.0
•       SQL Server 2005/2008/2012/2014/2016
•       Windows Server 2003, 2008, 2008 R2, 20012 and 2012 R2
•       Red Hat, Fedora Core 4, Core 6, Core 9, CentOS, Ubuntu Linux
•       Crystal Reports and SQL Server Reporting Services
•       Windows Active Directory
•       Windows Distributed File System
•       Lite-Speed Database Replication Software
•       HP Proliant Servers (Blade and Rack-mounted)
•       HP Onboard Administrator
•       HPSIM
•       McAfee EPO
•       Cisco Switches, Routers and Firewalls
•       IP Cellular/CDMA modems

Knowledge, Skills, and Abilities
•Good interpersonal communication skills.
•Strong leadership skills.
•Good Customer Support Skills.
•Strong writing skills.
•Ability to work with others in a team environment as well as work with the customer.
•  Ability to take lead of Systems Support Team and manage resources.
• Ability to administer Active Directory and Group Policies
• Ability to take Accountability and Responsibility for Onsite projects
•  Experience and willingness to work as an Operations Manager/Onsite Project Manager
•  35% Travel Domestically and International

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.