Senior Client Services Consultant in Reno, NV at Scientific Games

Date Posted: 3/28/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Reno, NV
  • Job Type:
    Consultant
  • Experience:
    Not Specified
  • Date Posted:
    3/28/2018
  • Job ID:
    IRC1954

Job Description



Job Summary:
The person in this position implements assigned customer activities and projects which promote effective and beneficial use of company products.  Works with casino management to offer recommendations and solutions for setting up software and hardware systems for each individual casino or customer.

Essential Job Functions:
•Provide consulting services to casino management enabling them to maximize their use of the company’s software systems
•Regularly monitors customer needs to establish consulting opportunities
•Maintains regular contact with company’s various departments to establish consulting opportunities
•Understands and maintains knowledge of regulatory requirements governing the company’s products
•Completes deliverables for activities and projects
•Prepares material and conducts presentations for management pertaining to specific features of the company’s software
•Provide training to casino employees on functions of all Bally Technologies’ software systems
•Prepares proposals and cost estimates for potential projects in the future
•Provides appropriate information exchange with all organizational units of the Company
•Performs other duties as needed upon request by immediate supervisor

Job Requirements



Qualifications:

Training and/or Experience:
•MS Office, Unix, AIX, and Windows operating systems
•Two years’ experience in similar or related field

Knowledge, Skills and Abilities:
•Ability to read, analyze, and interpret common technical journals and documents
•Ability to respond to common inquires or complaints from customers
•Strong verbal and written communication skills necessary
•Ability to secure gaming license
•Knowledge of business management concepts, techniques, and functions
•Ability to conduct cost-benefit analysis techniques

Education:
•Bachelors of Science, Computer Science, or Accounting preferred or equivalent experience

Physical Requirements:
•Ability to travel extensively.
Work Conditions:  
•The work conditions are representative and typical of similar jobs in comparable organizations
•Extensive travel required

Scientific Games Corporation and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses.   As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.   In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.  As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.  
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here: EEOC Poster.
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.