Order Manager in Sydney at Scientific Games

Date Posted: 3/6/2018

Job Snapshot

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Job Description

Scientific Games is a leading innovator in the regulated gaming and global lottery industries with 8000+ employees worldwide. We specialise in the development, production and distribution of fun and exciting products such as Instant Scratchies, Slot Machines, and Electronic Table Games including Blackjack, Roulette and Baccarat.

Scientific Games has an exciting full time opportunity for an Order Manager with International Freight/Logistics experience to join us based in our Silverwater Head Office, reporting into our Operations & Service Director.

Join an awesome team in our brand new premises with facilities such as on-site car park, canteen and games room.


This unique and exciting full time opportunity will be based in our new Silverwater Head Office & Operations Facility where you will see yourself an integral part of our Operations department, liaising with our local teams and sales offices in Asia. As an Order Manager you will be responsible for the following:


•Management of small team
•Responsible for Sales Order for Macau, Singapore, Philippines, Malaysia & New Zealand
•Managing Commercial invoice and shipping process to ensure shipment import permits are obtained on time so customers can pick up their goods from SG’s manufacturing plants in Sydney, Las Vegas, and Vienna Austria
•Lead Sales & Operations planning meetings for the Asia region.
•Working closely with the Sydney Manufacturing team to ensure orders are built on time
•Facilitate weekly Asia trials and leases meetings with Asia Sales & Operations
•Develop and put into place procedures which improve the efficiency of the Sales Order Process
•Educate staff on new products and how these effect upon our processes and procedures
•Work closely with production to maintain delivery schedules and advise delays
•Compile paper work for invoicing (soft format). Ensure order is complete, accurate and ready for Dispatch team to invoice.
•Management of the order creation process including - Process all orders, for New Machines, Conversions and Spare Parts received for International jurisdictions
•Raise Sales Orders / Sales Credits (where required)
•Work with Australia Order Management to establish anomalies with order information
•Monitor Progress of all orders through the production process to maintain DIFOT
•Ensure all jurisdictional approvals are received for Dispatches
•Coordinate delivery of new machines and conversions and Spare Parts with the relevant Suppliers
•Receive in and invoice all Inventory
•Answering Telephone / Email Enquiries from Agents/Sales and customers
•Update and maintain various Reports
•Provide reports on overdue orders, trials/loans and end of month.

Job Requirements

Essential Skills & Experience:

The successful applicant is required to possess the below:

•Tertiary education in a logistics discipline or equivalent employment experience
•At least 5 years logistics experience operating within a multinational business, raising commercial shipping documents, raising sales orders, raising purchase orders, receipting goods, and invoicing sales orders
•2 - 5 years direct management experience
•Tertiary qualifications preferred but not necessary
•Previous experience with ERP systems
•An understanding of Gaming machines and different configurations
•Leadership and personnel management
•Technical documentation
•Microsoft Office applications (Word and Excel)
•Excellent interpersonal and communication skills (both on the phone and face to face)
•Superior time management and problem solving skills
•A proactive and dedicated work ethic
•Strong accuracy and attention to detail
•Strong team approach

•Competitive remuneration package + superannuation.
•New and modern office spaces and operations facility
• On-site parking and cafe.

How to Apply:

•If you believe you would excel in this role please send an application letter addressing the positions key requirements, along with a copy of your CV.
•This is a unique and exciting opportunity for an outstanding individual to apply and develop their skills and experience in a fantastic and vibrant environment.

Australian residents / citizens only need apply
No Recruitment Agencies Please