Manager Sr Client Account in Las Vegas, NV at Scientific Games

Date Posted: 6/14/2018

Job Snapshot

  • Employee Type:
  • Location:
    Las Vegas, NV
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:
  • Job ID:

Job Description

The person in this position is responsible for maintaining and developing client-business relationships. They are expected to understand the client business functions and requirements and relate those to the Scientific Games business environment.  They manage a team of client account managers and are expected to mentor and empower them in their role.  This position is expected to be a “go-to” for senior management.

Essential Job Functions:
• Manages Transactional and Partners Accounts on a day to day basis
• Leads a successful team of client account managers
• Leads small projects, both internal and external
• Identifies solutions for issues and assesses the customer's needs
• Recognizes crisis and has strong crisis intervention skills
• Knows their audience and adjusts delivery of information based on this information
• Plans the short and long term needs of multiple customers
• Understands multiple customer financials as they relate to Scientific Games' business
• Prioritizes many customer needs, escalations, and wants on a daily basis
• Continues to learn Scientific Games Core Products
• Fosters customer and internal relationships
• Is influential and innovative internally and with their customers
• Creates quotes for their customers and their teams customers

Job Requirements

Bachelor’s degree in business management or related field

Required Experience:
3-5 years industry experience, 2 years client account management experience, 1 year project management experience

Preferred Experience:
3 years Scientific Games experience, PMP certification

Knowledge, Skills, & Abilities:
• Strong interpersonal skills
• Ability to Multi-task
• Operational knowledge
• Superior verbal/written communication skills required
• Ability to work as a team
• Working knowledge of Microsoft Suite (MS Project, Visio)
• Superior presentation skills
• Self-Driven and motivated
• Time management
• Deep knowledge of casino operations and Scientific Games products

Physical Requirements:
This position requires up to 50% travel

Work Conditions:
The work conditions are representative and typical of similar jobs in comparable organizations
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.


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