Interactive Account Manager in Alpharetta, GA at Scientific Games

Date Posted: 6/12/2018

Job Snapshot

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  • Job Type:
  • Experience:
    5 to 10 years
  • Date Posted:
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Job Description

The Interactive Account Manager coordinates all aspects of the relationship with lottery customers utilizing Scientific Games’ interactive programs including players clubs and loyalty rewards programs.

Job Requirements

• Serves as the day-to-day direct contact for lottery customers.
• Creates and manages to a marketing plan and budget for multiple assigned interactive programs.
• Develops and maintains strong direct customer relationships in order to advance Scientific Games and customer objectives.
• Communicates account activity, milestones, obstacles, and performance regularly to customer and internal teams.
• Coordinates customer needs with appropriate Scientific Games departments.
• Reviews major deliverables and communicates internally to ensure quality standards and expectations are met.
• Works with internal teams to ensure proper functioning of rewards program technology.
• Leads content development for proposals or other assignments as an interactive subject matter expert.
• Responsible for all financial aspects for each loyalty program
• Other functions and responsibilities as assigned.
• Lottery industry and marketing experience preferred

• Digital Marketing and Account Management experience
• Excellent interpersonal skills at all business levels
• Excellent written and verbal communication skills
• Excellent presentation skills
• Excellent customer service skills and ability to maintain positive customer relationships
• Ability to coordinate and complete numerous tasks simultaneously while maintaining a sense of priority
• Must be a motivated, self-starting individual
• Ability to adapt to fast paced environment with ongoing changes
• Ability to travel up to 25% of the time
• Proficient with Microsoft Excel, PowerPoint, Word, and Outlook
• Bachelors Degree required
• 5-10 years of customer experience
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.


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