Field Technician in Bismarck, ND at Scientific Games

Date Posted: 1/29/2018

Job Snapshot

  • Employee Type:
  • Location:
    Bismarck, ND
  • Job Type:
  • Experience:
    1 to 3 years
  • Date Posted:
  • Job ID:

Job Description

The person in this position is responsible for installation, setup, maintenance, and
reconfiguration of Scientific Games (SG) product/equipment in our facility or at the location of
the customer.  Under the supervision of the Field Service Manager or Lead Technician, will perform
troubleshooting techniques to resolve problems. This position will be

Essential Job Functions:
• Ensures that tools and equipment are kept in proper, safe, and working condition
• Returns completed paperwork for processing in a timely manner
• Provides high quality service to customers
• Troubleshoots problem down to the component level using internal diagnostic tests, options, and
functional testing.
• Visits clients and performs gaming maintenance
• Stays abreast of the latest technology and is able to install updates
• Replaces faulty components when authorized by the customer
• Verifies property specifications so product options and parameters can be set accordingly
• Reviews customer issues with management and tech support

Job Requirements

Position Requirements


Training and/or Experience:
• Minimum of one to three years of experience in the assembly, testing, or repair of electronic
• Ability to follow detailed written and verbal instructions and technical documentation.
• Valid driver’s license for the state in which you are based
• Valid gaming card (or ability to obtain one)
Knowledge, Skills and Abilities:
• Mechanical assembly skills
• Knowledge of electricity, electronics, and mechanics of gaming type devices
• Working knowledge of Microsoft Office Suite and able to use the internet.
• Ability to learn and understand SG products, including theory of operation, abnormal operation,
troubleshooting and repair.
• Strong customer service and communication skills
• Strong problem solving skills

• High school diploma or its equivalent

Physical Requirements:  
• Ability to lift and carry 75 lbs.

Work Conditions:  
• The work conditions are representative and typical of similar jobs in comparable organizations
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.