Computer Optr Lead in Middletown, PA at Scientific Games

Date Posted: 2/5/2018

Job Snapshot

Job Description

Position Summary:
The Lead Computer Operator position is responsible for the day-to-day operation of real-time transaction based wagering systems.  A Lead Operator will take action to perform the operations duties and responsibility of the operations staff.  Give direction to and work with the operations staff to ensure flows are processed and systems monitored.  This position will pose as a liaison between the operations staff and the operational management team.  The Lead Operator will be called upon to troubleshoot and resolve complex issues that arise in the computer operations arena with field and in-house staff members.

Job Functions:
• Operate all computer systems in accordance with established schedules and quality guidelines
• Ability to give direction and feedback to the operations staff on work performed or designated
• Prioritize nightly processes to ensure performance of time critical schedule
• Clarify operating instructions for other department personnel as needed
• Run all programs for production systems
• Provide batch processing and tape backups
• Maintain accounting controls for tapes produced
• Log and report problems to management
• Must be able to prioritize tasks as assigned
• Must have a flexible work schedule and work overtime as assigned
• Ability to fill in for absent staff members to support the operations department
• Ability to work with field staff to troubleshoot and resolve different situations
• Strong customer service skills required
• Strong attention to detail is required to ensure all aspects of the operational environment is maintained
• Experience with UNIX, LINUX, and Windows based system
• Other duties as assigned

Job Requirements

Position Requirements/Qualifications:
• A high school diploma or GED
• Intermediate computer software and hardware technologies (i.e., Microsoft Office Products)

• Ability to develop and maintain positive working relationships
• Ability to communicate with all levels of management
• Must have above0average organizational and interpersonal skills
• Ability to quickly learn and understand new technologies
• Strong time management skills
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.