Client Account Manager in Calgary at Scientific Games

Date Posted: 5/25/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
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Job Description

The person in this position is responsible for maintaining and developing client-business relationships. They are expected to understand the client business functions and requirements and relate those to the Scientific Games business environment.

Essential Job Functions:
• Manages Transactional and Partners Accounts on a day to day basis
• Leads small projects, both internal and external
• Identifies solutions for issues and assesses the customer's needs
• Recognizes crisis, and knows when to escalate
• Knows their audience and adjusts delivery of information based on this information
• Plans the short and long term needs of multiple customers
• Understands multiple customer financials as they relate to Scientific Games' business
• Prioritizes many customer needs, escalations, and wants on a daily basis
• Continues to learn Scientific Games Core Products
• Fosters customer and internal relationships

Job Requirements

Bachelor’s degree in business management or related field

Required Experience
• 3-5 years industry experience

Preferred Experience:
• 1 year Scientific Games experience, PMP certification

Knowledge, Skills, & Abilities:
• Strong interpersonal skills
• Ability to Multi-taskA
• Superior verbal/written communication skills required
• Ability to work as a team
• Working knowledge of Microsoft Suite (MS Project, Visio)
• Superior presentation skills
• Self-Driven and motivated
• Time management
• Knowledge of casino operations

Physical Requirements:
This position requires up to 50% travel

Work Conditions:  
The work conditions are representative and typical of similar jobs in comparable organizations